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Executive Assistant for Programs and Services

The Executive Assistant provides high-level administrative for EFNE’s Programs and Services team with consistent, thorough, and confidential assistance with organizational tasks such as responding to emails and calls, coordinating meetings and logistics, and attending to needs related to supporting staff, Community Health Workers, and client services. They are a proactive problem solver with exceptional communication skills and meticulous attention to detail. This position will primarily support the VP for Programs and Services; they may also be asked to provide additional support to other EFNE team members, as directed, to ensure that agency goals and objectives are accomplished and that programs and services run efficiently.

The dynamic nature of this role requires the Executive Assistant to have exemplary time management skills and the ability to identify and anticipate needs in an environment that emphasizes the value of diversity, equity, inclusion, and accessibility. The role must interact seamlessly and with a professional demeanor across a broad range of individuals including members of the organization’s Leadership Team, Board of Directors, and key external leaders. To perform this job successfully, the Executive Assistant is expected to handle highly sensitive and confidential financial, legal, personnel, and institutional information while exercising professionalism and discretion.

Job Responsibilities and Performance Standards:

  • Provide sophisticated calendar management for the Programs and Services team. Prioritize inquiries and requests while troubleshooting conflicts; make judgments and recommendations to ensure smooth day-to-day engagements
  • Develop project plans clearly defining scope, goals, and objectives by outlining tasks, resources, timelines and deliverables to ensure project execution.
  • Conduct/attend regular project meetings to keep teams informed of project status and deliverables.
  • Complete a wide variety of administrative tasks that facilitate the VP’s ability to oversee Programs and Services, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence; maintaining contact lists; making travel arrangements; and completing time, expense, and mileage reports.
  • Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the VP, including those of a highly confidential or critical nature. Prioritize and determine the appropriate action, referral, or response, exercising judgment to reflect the VP’s style and organization policy.
  • Work closely with the VP to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Act as a "barometer," having a sense of the issues taking place in the environment and keeping the VP updated. Anticipate the VP’s needs in advance of meetings, conferences, etc.
  • Work with the COO to develop and implement various projects, ensuring they stay on schedule and are completed on time.
  • Help to create a welcoming environment for staff, service members, and clients.
  • Other projects/duties as assigned for the organization's overall benefit.

Professional Standards and Conduct:

· Collaborative and Responsive: Regularly communicate, follow up, and use a team-driven approach. Respond thoughtfully and promptly to agency needs, requests, and inquiries; identify and build partnerships with key stakeholders. Demonstrate excellent organizational and time management skills to meet various deadlines, ensuring closed-loop communication, multi-tasking, and maintaining flexibility to adapt and adjust workload assignments based on various needs.

· Communication: Skilled in verbal and written communication, demonstrating the ability to communicate information in various ways to meet diverse styles and cultural backgrounds. Able to maintain high integrity and discretion in handling confidential information. Excellent judgment and the ability to switch gears at a moment’s notice are essential.

· Analytical: Critical thinking skills, using logic and reasoning to identify the strengths and opportunities of alternative solutions, conclusions, or approaches to problems. Make appropriate, informed decisions regarding priorities and available time and react appropriately to situations requiring quick response or turnaround. Ability to complete many time-sensitive and complex tasks and projects with little or no guidance.

· Attendance and Punctuality: Dependable, punctual, showing flexibility when needed. Attends meetings as needed and is fully present and participates during those meetings.

· Commitment: Embody EFNE’s core values and show integrity, accountability, and professionalism in all interactions. Aids in furthering EFNE’s mission and commitment to an inclusive environment.

Experience and Competencies:

· High-school diploma required. Associate's or Bachelor's degree is strongly preferred.

· Certifications as an Administrative Professional or Microsoft Office Suite Specialist are strongly preferred and considered in lieu of an Associate’s or Bachelor's degree.

· 3-5 years of executive support experience is desired, including supporting C-level executives, ideally in a non-profit setting. Consideration for candidates with a combination of education and experience.

· Strong ability to execute work with a diversity, equity, and inclusion lens.

· Expert proficiency with Microsoft Office and desktop publishing software; ability to design and edit graphic presentations and materials.

· Technical proficiency and problem-solving skills in basic IT infrastructure, IT support and troubleshooting, and cloud-based environments (web-based applications).

· Exceptional organizational skills and impeccable attention to detail.

· High professionalism in dealing with diverse groups of people, including AmeriCorps members, senior executives, staff, community leaders, donors, and funded partners.

To apply, please visit this job posting

 

Community Health Worker - AmeriCorps

 

Are you ready to make a difference while enjoying a flexible work schedule and a hybrid work environment? Consider joining our team as an AmeriCorps Community Health Worker with the Epilepsy Foundation New England (EFNE).

We're currently seeking candidates in a variety of New England locations to connect individuals and families living with epilepsy to the social and community resources they need to navigate the challenges of everyday life and to improve their healthcare outcomes. Full-time positions offer paid service training leading to certification as a Community Health Worker. As a Community Health Worker, you'll be a valuable conduit for patients seeking information and support.

Opportunities will include working with a talented team at EFNE and one of several major medical institutions, providing referrals to a wide variety of community-based programs and resources to increase the quality of life for patients and families living with epilepsy. With flexible hours and a hybrid work environment, you'll have the opportunity to make a real impact in the lives of those living with epilepsy. This 11-month service program begins as early as January 2024, but recruiting will continue until all positions are filled.

If you're passionate about helping others and ready to embark on an unforgettable personal and professional growth journey, we encourage you to apply today. Join our team of compassionate and dedicated professionals making a real difference in the lives of those affected by epilepsy. The benefits include a stipend and education award to apply to further school or student loans.

Responsibilities include:
  • Provide active listening, support, and coaching to patients to improve health and wellness
  • Build connections among patients through community-based events
  • Connect patients to EFNE, hospitals, and community resources
  • Arrange inpatient support and/or recreational programs
  • Assist in new initiatives as well as participate in interventions, telehealth, resource referrals, and back-to-school support
  • Mentor patients and connect them to community resources
  • Conduct community outreach
  • Maintain a library of helpful literature
  • Provide support to hospitals with their unique needs and programming
Requirements:
  • High School Diploma/GED
  • 18 years of age or older
  • Legal authorization to work in the United States
  • Strong communication skills
  • Passion for working with diverse populations
  • Motivation and aptitude for outreach and networking
  • Interest in nonprofit organizations and their development
  • Ability to balance AmeriCorps service with other commitments in a sustainable way
  • Organizational and communication skills
  • Proven project management abilities
  • Ability to work independently and as part of a team
  • Flexibility, patience, and a good sense of humor
Position Benefits:
  • Employee assistance program
  • Flexible schedule
  • Health insurance
  • Professional development assistance
  • Full-time members receive a total living stipend of $22,500 for 11 months of service
  • Earn an education award upon successful completion of up to $7,395
  • Gain professional skills and experience in Public Health
  • Opportunity to Earn a Community Health Worker Certification
  • Seizure First Aid Certification

Service commitment will average 35 hours per week, generally performed Monday-Friday 9 am-5 pm, with some weekends and evenings scheduled with notice.

Valuing the unique identities and contributions of all employees and AmeriCorps Service Members: Inclusion and diversity are operating imperatives for our organization - from our workforce to the services we provide. Epilepsy Foundation New England provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or genetics. In addition to federal law requirements, Epilepsy Foundation New England complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment and AmeriCorps service, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

To Apply

Please fill out an AmeriCorps Interest Form along with a resume and cover letter