Massachusetts Transportation Options
If you, your family member, or your consumers need to get to local or long distance medical appointments in Massachusetts, some transportation service options may be available.
Complete and Submit PT-1 Online
Instructions on how to complete and submit PT-1 online.
The RIDE - MBTA
The RIDE paratransit service provides door-to door, shared-ride transportation to eligible people who cannot use fixed-route transit (bus, subway, trolley) all or some of the time because of a physical, cognitive or mental disability.
The RIDE is operated by the Massachusetts Bay Transportation Authority (MBTA) in compliance with the federal Americans with Disabilities Act (ADA). Under the ADA, paratransit functions as a 'safety net' for people whose disabilities prevent them from using public transit. It is not intended to be a comprehensive system of transportation that meets all the needs of persons with disabilities, and it is distinct from medical or human services transportation. You will travel with other customers going in the same general direction.
Accessible vehicles are used to serve persons with disabilities, including those who use wheelchairs and scooters. Requests for preferred type vehicles will not be honored. THE RIDE operates 365 days a year generally from 5 AM - 1 AM in fifty-eight (58) cities and towns. For RIDE trips with origin and destination within 3/4 mile of fixed-route service that operates outside of these hours, or in other municipalities within 3/4 miles of MBTA bus service, extended RIDE service is available.
Massachusetts Ride Match
A one-stop searchable directory or public, private and accessible transportation options in Massachusetts.
DisabilityInfo.org lists information about transportation choices across Massachusetts. Included are public transportation options, statewide resources and tools to help with finding the right services needed.
Massachusetts 211 offers an easy way for callers in the Bay State to access information about critical health and human services available in their community from one simple resource. In most cases, 211 is ideal for those seeking assistance accessing government benefits and services, connecting to nonprofit organizations, finding support groups or volunteer opportunities, reaching donation programs, and accessing other local resources.